Online Ticketing System
Manage Customers' online ticketing system of choice is a powerful open source tool that provides both form-based and email-based ticket entry. It's modularity and extensibility allows the system to be tailored to your needs.
It's out-of-the-box functionality provides most organizations with 90% of what they need in a ticketing system. The remaining 10% can certainly be achieved through minimal customization and configuration.
The scalability of the system should ensure that your 5-10 email inquiries per day today won't be any more taxing on the system than the hundreds or even thousands of inquiries tomorrow.
If you are looking for a team-based ticketing and email inquiry management system for either your sales or support staff, look no further. We believe in this product so much that it powers our own support team and salesforce.